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Cookie Policy

What are cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.

  • The Shopify web platform that we use collects our customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address, information about orders you initiate, information about the Shopify-supported merchant stores that you visit, and information about the device and browser you use.

  • Shopify uses this information to provide Neuff Athletic with the Services, including supporting and processing orders, risk and fraud screening, authentication, and payments. We also use this information to improve our Services.

  • If you opt into Shopify Pay, we store and use this information to pre-fill your checkout information. We additionally use this information to help customise and improve your experience when you visit our Neuff store by presenting to you goods and service that are more likely to be of interest to you.

  • We use some of the personal information you provide us to conduct some level of automated decision-making -- for example, we use certain personal information (for example, IP addresses or payment information) to automatically block certain potentially fraudulent transactions for a short period of time.

If you wish to find out more about cookies, we find this website quite helpful this link will open in a new window. Neuff Athletic Equipment are not responsible for the content of external websites

By using the Neuff Athletic Equipment website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies by us. If you do not agree to such use, please click the appropriate box on the cookies banner.  The banner will show up the first time you visit the website, until you have confirmed or denied your consent for cookies.  If you do not consent to our use of cookies, you may not be able to place your order on the website.  If this is the case, please contact us on 01752 893742 to place your order.