Ordering Process
Fill in the form [LINK] letting us know what you need, and we will be in touch to get started.
Knowledgeable staff will support you through every step of design and ordering so you get exactly what you need.
- Fill in the form [LINK]
- Develop designs for all the types of clothing required.
- Sign off design drawings
- Order quantities in the range of sizes and styles required and make full payment.
- Receive your order approximately 5-6 weeks after full payment is received.
Minimum Order Quantities (MOQ) & Set-up Fees
There are low MOQs for your first order:
- Low MOQs of 10 for most items.
- 2-in-1 running shorts & running shorts have MOQ of 20.
Subsequent orders have no MOQ, so you can top up with single items if required.
There are no set-up fees, and if you require a logo drawn up, that is included in the service.
Re-ordering & Online Shop
Once you have signed off your items and designs, you have the option of setting up a web-shop for future orders. This means your team members can buy their own items as-and-when needed and the club doesn't have the costs and hassle of managing orders and holding multiple sizes.
To reduce shipping costs, it is possible to open the web-shop for a certain 'window' each year, so club members can order their goods, then they are all bulk shipped to the club for distribution.
Shipping & Returns
Shipping costs will be agreed at the time of ordering. Standard delivery for 1-10 items is usually £5, for 11+ items it is £10.
We do not offer returns on custom products, however in rare cases that the kit falls below our quality standards we will work with you to get a replacement.
We may ask you for proof or to send us the faulty items before we can confirm details of returns, refunds or exchanges. You have 28 days from receiving your item to contact us about any faults.